Central Retail Logistics Central Retail Logistics
en
TH

About Us

Central Retail Logistics has its origins as a subsidiary of

Central Retail Corporation Limited (CRC), a prominent publicly traded company.

The objective is to provide retail business groups that has distribution and delivery of products Ready to deliver the best experience to customers who come to purchase products or send them through our logistics system. It has a network and partners to provide logistics services both within and outside the Central Group (CG), with accumulated experience in this field for more than 20 years, until it is accepted among leading retail businesses. About having a strong team that creates confidence in the service from internal customers first. Central Retail's management team sees that its team and resources can expand its service capabilities to external customers and share mutual benefits by becoming even stronger combined. which has a mission to help build retail businesses in Thailand By enabling product sellers to offer products to all customers in all distribution channels with the best logistics services. at the most appropriate cost As a result, the Central Retail Logistics unit (Central Retail Logistics: CRL) was created.

Our Mission
We are enabling Thailand Retail business. All Thailand sellers could offer the products to all customers in Thailand in all channels at equally best logistics service and cost optimization.

Our Vision

To be Thailand logistics platform where logistics provider meet logistics customer and able to exchange logistics service at fair benefit sharing.

Our Strategy

We are committed to serving as the primary logistics center for the retail sector.

Solution to Retail Business

Keep Competitive and be Benchmark

Fair Benefit Sharing
Why CRL?
We will enable you to gain a competitive advantage in the business with…

Expertise in Managing All Retail Product Categories at Large Scale

Extensive knowledge and experience in providing logistics service to many well-known retail chain stores. Fulfilling more than 200,000+ SKU to 500+ stores every day

Synergy as a Business Partner

Synergies can be developed through complete end-to-end logistics services in one location, help reducing cost and shorten product to market lead-time

Efficiency, Leveraging from Our Economy of Scale

Leveraging from our economy of scales. Sharing resources and transportation network of Central Group. Enabling our partners to get best services at optimized cost

Grow Together, sharing the same goal

Sharing the same goal to drive sale, Our aim is to provide best services to maximize sales opportunities together

Awards and Certificates

2019
2020
2021
2022
2023
CRL Warehouse (Bangna-Trad Km.20)
  • ISO : 45001:2018 (Certificate)
  • Safety award Province level
CRL Warehouse (Bangna-Trad Km.20)
  • ISO : 45001:2018 (Surveillance)
  • Safety award Province level
CRL Warehouse (Bangna-Trad Km.20)
  • ISO : 45001:2018 (Surveillance)
  • Safety award National 1st level
CRL Warehouse (Bangna-Trad Km.19)
  • ISO : 45001:2018 (Surveillance)
  • Safety award National 1st level
CRL Warehouse (Bangna-Trad Km.20)
  • ISO : 45001:2018 (Recertificate)
  • Safety award National 2nd level
CRL Warehouse (Bangna-Trad Km.19)
  • ISO : 45001:2018 (Recertificate)
CRL Customer relation and After sales Service
  • Silver - The Best facilities Contact Center
  • Silver - The Best Human Care Contact Center
  • Silver - The Best Workflow Contact Center
  • Bronze - The Best Effective Technology Contact Center
  • Bronze - The Best Effective Software Contact Center
CRL Warehouse (Bangna-Trad Km.20)
  • ISO : 45001:2018 (Surveillance)
  • Safety award National 3rd level
CRL Warehouse (Bangna-Trad Km.19)
  • ISO : 45001:2018 (Surveillance)
  • Safety award National 2nd level
CRL Customer relation and After sales Service
  • Gold - The Best Contact Center Agent of the Year
  • Gold -The Best Contact Center Support Professional of the Year - Social Media Customer Care
  • Gold -The Best Contact Center Support Professional of the Year - Admin Support
  • Silver - The Best Contact Center Manager of the Year
  • Silver - The Best Contact Center Supervisor of the Year
  • Silver - The Best Contact Center Agent of the Year
  • Silver -The Best Facilities Contact Center
  • Silver -The Best Human Care Contact Center
  • Silver -The Best Workflow Contact Center
  • Bronze - The Best Effective Technology Contact Center

CRL provides complete end-to-end logistics services with extensive knowledge and experience from working with well-known leading retail stores nationwide

We are ready to be a partner with your business to help growing sales in all channels

K
Square metre
of warehouse space
+
Trucks
in fleet
K
Trips per year
for domestics delivery
+
Physical store services
that have nationwide shipping and product return services.
M
Orders per year
services for ecommerce
M
Baht per year
of throughput out from our Distribution Center
M
Case per year
have been handling via our Distribution Center
M
units per year
have been handling via our Distribution Center
+
Shipments
for imported and exported products per year
Sets per year
for the import license application process
>%
Customer satisfaction
feedback after receiving our after-sales service
>
Calls per year
providing customer service through the Call Center telephone lines.
>
Chats per year
providing service through customer text chat.
Managers
these are professional management and executive-level employees of CRL.
Staffs
these are the proficient operational staff members at CRL.
Outsources
these are responding and flexibly meet with customer needs.
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